Skip to content

GrooveCar Spotlight: Kelsey Jackson, Dealer Relationship Manager

Kelsey Jackson smiling in professional attire for GrooveCar’s Staff Spotlight feature.

Kelsey Jackson joined GrooveCar in 2024 as a Dealer Relationship Manager and quickly became a trusted resource for Michigan franchise and independent dealers in the CU Xpress Lease and GrooveCar retail programs. She brings hands-on support and a collaborative approach that drive real results.

“Whether it’s problem-solving, relationship building, or making sure dealers have everything they need to succeed — I’m in the mix, coffee in hand,” she says.

In her role, Kelsey assists dealers with funding questions, troubleshoots transactions, and supports them through regular visits and check-ins. She also introduces GrooveCar’s offerings to prospective partners, highlighting the benefits and competitive edge the programs provide. Kelsey brings a high-energy, relationship-first approach to every dealership interaction, whether it’s a routine check-in or an onboarding visit.

What do you like best about your position at GrooveCar?

I genuinely enjoy the relationships I get to build. Every dealer has their own rhythm, and I love finding the best ways to connect, support, and collaborate with each of them. There’s never a dull moment!

Why are you proud to work at GrooveCar?

I’m proud to work somewhere that not only values innovation but also empowers its employees to make a real impact. GrooveCar supports creative thinking, encourages strong partnerships, and stays focused on providing meaningful solutions to our dealers. Being part of that feels genuinely rewarding.

Also, while our team works in different markets across the country, there’s an incredible closeness and constant support. When we do get together, you’d never guess we don’t work side by side every day.

What is your favorite memory of working at GrooveCar?

That’s tough — there have been plenty! But if I had to pick, it would be the first time I visited a dealership that had just signed up, and they greeted me like I was a celebrity (maybe because I brought donuts). Seeing that excitement and knowing I helped bring that partnership to life was such a cool, full-circle moment.

What was your first car?

2001 Dodge Neon

What do you currently drive?

2024 Mitsubishi Outlander

What is your dream car?

Mercedes AMG C63

What is your favorite movie car?

 Herbie, 1963 Volkswagen Beetle from “The Love Bug” (1968)

CU Xpress Lease is the nation’s #1 originator of credit union auto leases. Our program does not compete with your captive, instead targeting vehicles not supported by the manufacturer. This allows your dealership to sell more vehicles and increase profits! Interested in learning more? Request more information from Kelsey here.