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2 weeks, 4 days ago
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Member Engagement
Digital member engagement has become more important than ever. During these unprecedented times, credit unions are quickly adapting to their member’s need to complete more of the car purchase transaction online. This includes online tools to browse inventory, build vehicles within budget, and apply for financing, all from the comfort and safety of their own homes.
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Imagine your credit union as an NFL team playing in the harsh competition of the Super Bowl. It’s the 4thquarter and the game is tied. The world is watching. Everything you do is magnified. Your successes are amplified, but on the flipside, your mistakes are never forgotten. The same goes for member engagement and customer service at your organization.
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